Jan Kalyan Sewa Sanstha (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information shared with us through our website.
1. Information We Collect
When you use our website, submit a problem, contact us, make an enquiry, or support our activities, we may collect information such as your name, mobile number, email address, address, complaint details, documents or other information that you voluntarily provide.
We may also collect limited technical information such as IP address, browser type, device information and website usage data where required for security, analytics and website functionality.
2. How We Use Your Information
The information provided by you may be used to:
- Respond to your enquiry or complaint.
- Understand and assist with community-related issues.
- Communicate with you regarding your submitted request.
- Process donations or support requests.
- Improve our website and services.
- Maintain website security and prevent misuse.
- Meet applicable legal or regulatory requirements.
3. Sharing of Information
We do not sell or commercially rent your personal information.
Where necessary to address a genuine public grievance, information provided by you may be shared with the relevant government department, authority, service provider, professional advisor or other appropriate party, subject to applicable law and the nature of the request.
4. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure or loss. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
5. Third-Party Services
Our website may use third-party services such as payment gateways, hosting providers, analytics tools, communication services or social-media platforms. Their use of information may be governed by their respective privacy policies.
6. Donations
If you make a donation through our website, payment-related information may be processed by the applicable payment gateway. We do not intend to store complete card, banking or payment credentials on our website unless specifically stated.
7. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including requesting information about its processing, correction of inaccurate information and withdrawal of consent where consent is the basis for processing.
You may contact us using the details provided on our Contact Us page for privacy-related requests.
8. Children’s Privacy
We do not knowingly request unnecessary personal information from children through our website. Where information concerning a child is submitted in connection with a legitimate community or welfare activity, it should be provided by an authorized parent, guardian or appropriate representative.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, website functionality or applicable requirements. The updated version will be published on this page with a revised date.